Shipping & Returns
Heist is located in the United States and all items are shipped via United States Postal Service.
Domestic Shipping: All U.S. orders over $100 include free shipping with a tracking number. Shipping upgrades are available for a higher shipping rate.
- First Class - For packages up to 15 oz. Delivery time approx. 3-5 days, not guaranteed.
- Priority Mail - For packages over 15 oz. Delivery time in 1-3 days, not guaranteed.
- Priority Mail Express - Overnight delivery guaranteed.
International Shipping: International orders are shipped First Class International but do not include tracking with the standard shipping rate. Shipping upgrades are available for a higher shipping rate. Prices shown in USD.
- First Class International - For packages up to 4 lbs. Delivery time varies by destination.
- Priority Mail International - Delivery time in 6-10 business days. Includes USPS Tracking. Pricing starts at $23.95.
Priority Mail Express International - Delivery in 3-5 business days. Includes USPS Tracking. Pricing starts at $40.95.
Please allow extra time for international shipments to clear customs.
Heist is not responsible for items lost in transit or for taxes incurred in shipping your item.
If you are not satisfied with your purchase, items may be returned for store credit or an exchange within 7 days of receipt only.
Returned items must be in the same condition as when shipped. Returns will not be permitted for items damaged by the client.
Please return items with a tracking number and retain your receipt. Heist cannot be held responsible for items lost in transit. Please include your name, invoice number and whether you would like a store credit or an exchange. We will contact you once the item is received. Shipping charges will not be refunded.